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Quality Management at Sechaba Sarona

Our Quality Management System (QMS) is designed to meet and exceed the requirements of ISO 9001:2015, ensuring consistent delivery of products and services that satisfy our customers' needs and comply with applicable statutory and regulatory requirements.

Our Quality Policy

Sechaba Sarona is dedicated to:

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  1. Continuously improving our processes and services

  2. Meeting and exceeding customer expectations

  3. Complying with all relevant legal and regulatory requirements

  4. Fostering a culture of quality awareness among our employees

  5. Implementing risk-based thinking in all our operations

ISO 9001:2015 Compliance

Our QMS adheres to the principles of ISO 9001:2015, focusing on:

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  • Context of the Organization: We regularly assess internal and external factors affecting our ability to achieve quality objectives, particularly in the dynamic mining and construction sectors.

  • Leadership: Our top management demonstrates commitment to quality through active involvement in QMS processes and decision-making.

  • Planning: We identify and address risks and opportunities related to our services, ensuring proactive quality management.

  • Support: We provide necessary resources, competent personnel, and maintain documented information to support our QMS.

  • Operation: Our operational processes are planned and controlled to meet requirements consistently across all our service areas.

  • Performance Evaluation: We continually monitor, measure, and analyze our QMS performance.

  • Improvement: We are committed to ongoing improvement of our QMS and services.

Quality Objectives

  1. Achieve 95% customer satisfaction ratings across all projects

  2. Reduce non-conformities in steel structure fabrication by 20% annually

  3. Improve on-time project completion rates to 98% for construction services

  4. Decrease equipment downtime in mining machinery maintenance by 15% year-over-year

  5. Enhance safety performance with zero reportable incidents in all operations

Quality Assurance in Our Services

Mining Solutions
 

  • Implement rigorous quality control measures for trackless mining machinery rebuilds and repairs

  • Conduct regular audits of hydraulic component repair processes

Construction & Infrastructure
 

  • Adhere to strict quality standards in steel structure fabrication and installation

  • Perform systematic quality checks throughout all construction phases

Engineering Services
 

  • Maintain detailed quality documentation for all engineering designs and solutions

  • Conduct peer reviews of engineering projects to ensure highest quality standards

Industrial Supplies
 

  • Implement stringent supplier quality management processes

  • Perform regular quality inspections of all supplied goods

Continuous Improvement

We are committed to continually improving our QMS through:

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  • Regular management reviews

  • Internal and external audits

  • Customer feedback analysis

  • Employee suggestions and involvement

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